Endorsements from the Field

A selection of praise highlighting the clarity, practicality, and impact of The Institute Way across business, government, nonprofit, and academic settings.

★★★★★

“Just like an architect must create a solid foundation and functional design, so must designers of organizational systems create a foundation built upon a clear vision for the future, goals that focus on outcomes, and an inter-connected set of performance measures. This book outlines a logical 9-step process for creating plans and measures as well as for analyzing and improving organizational performance.”

Open notebook and books on a desk

Mark Graham Brown

Noted Author and International Performance Management Thought Leader

★★★★★

“Drawing on extensive knowledge and experience gained from hundreds of customer engagements around the world, Howard Rohm and his colleagues provide an important contribution to the body of knowledge for formulating and implementing strategic plans. This book is a ‘must read’ for C-suite executives, their managers, and anyone involved with strategy management.”

Books on shelves in a professional library setting

Gary Cokins

Noted Author and International Performance Management Thought Leader

★★★★★

“For anyone considering the use of a Balanced Scorecard or facing the implementation of one within their organization’s strategic planning and management system, this book is a must read. It effectively lays out the whole process in a very sensible and effective way.”

Open notebook and books on a desk

John McGillicuddy

Past President, Association for Strategic Planning

More Reader Praise

Leaders from healthcare, local government, consulting, and higher education describe how the Institute’s approach helped focus strategy and improve performance.

““We have used the approach in this book over the years to help develop and manage a clear and effective way of focusing our strategy, initiatives, and employees on our goal of successfully serving all patients in need of a stem cell transplant.””

Michael Boo

Chief Strategy Officer, National Marrow Donor Program®/Be The Match®

““The balanced scorecard fosters consistency in strategic planning and performance management throughout our organization. It provides us the framework for sustaining a disciplined and data-driven approach to decision making.””

Randall Rollinson

Assistant County Manager, Mecklenburg County, North Carolina

““The Institute Way is far more than another ‘how to’ manual. The reader must be prepared to go on a journey of discovery… The Institute Way does a great job of combining insight with practical implementation tools so that the reader is encouraged and empowered to take action.””

Jim Robinson

George Washington University Center for Excellence in Public Leadership

Discover the book and related resources for strategic planning, balanced scorecard, and performance excellence. For questions about The Institute Press, contact our team in Cary, North Carolina.

+1 919 460-8180

2000 Regency Parkway Suite 420, Cary, NC 27518